Services are rendered and deliveries are made exclusively on the basis of these terms. Any deviating provisions will be valid only if previously confirmed in writing.

Any obligation on our part to fulfil orders is subject to availability of the respective article(s), i.e. only as long as the design and colour of the article you have ordered is in stock. If delivery is not possible or only at a later date, we will of course inform you and reimburse any advance payments made. As a matter of principal, delivery dates communicated by us are not binding, but deliveries within Europe are usually made within 5to 10 business days if the merchandise is in stock. Again, these are approximate times without commitment on our part. Something else applies only when a delivery date has been confirmed as a fixed date in a written individual agreement.

All prices quoted include the legal VAT. All prices are quoted in the order confirmation and are due for payment when the order is placed.

Secret Ceres is a personal hygiene product and therefore excluded from the return privilege.
Any defaults of the product must be reported within 14 days of the purchase, in order to guarantee a replacement. Please report all product defaults to: admin@mysecretceres.com

Please report any defects immediately to the delivery agent; obvious defects must be reported within 14 days from receipt of the merchandise. Generally, you may claim rectification. If this fails, you may choose between rescission from the contract or reduction of the purchase price and damage compensation as far as permitted by law. If no replacement article is available, we are released from the obligation to deliver. In such cases, we are obliged to inform you without delay and to return any payments you have already made.

Legal warranty terms apply, excluding damage resulting from wear and tear, lack of care or inappropriate handling of the object.
Due to the composition and purity of the ingredients the object is very fragile and has to be handled with appropriate care. With regular usage Secret Ceres will last up to one year.

The right to set-off only applies to customers if their counter-claims have been legally established or have been recognized by us.

In the case of typing/printing errors or miscalculations on the website or in brochures, we are entitled to rescission from contracts based on such errors.

We reserves ownership of any merchandise bought until the merchandise in question and all other articles from the same shipment have been paid for in full.

We will process personal data provided to us in connection with your order. We undertake great care to treat these data confidentially and not to pass them to third parties. We assume that you agree to receive information about new products and offers by post or e-mail.

Secret Ceres, its colours and associated icons are registered trademarks of Natural Body Care Ltd. in Singapore and other countries. Other product and company names mentioned on this web site may be the trademarks or registered trademarks of their respective owners.

With the execution of an order you accept the terms and conditions stated herein. We reserve the right to alter delivery- and payment terms as well as applicable charges in the case of changes of postal shipping rates.

Any terms and conditions concerning the usage of this website will be governed by the laws of Germany and any dispute concerning use of this website will be determined exclusively by the German Courts. As far as admissible, the court in Berlin shall have jurisdiction for all disputes.

If any one of the above provisions should be or become invalid, the other clauses remain valid.

All web site design, text, graphics, images and all underlying source code, software and all other material on this website are the copyright by us. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with us or using this website as a shopping resource. Any other use of materials on this website–including reproduction for purposes other than those noted above, modification, distribution, or republication–without the prior written permission of us is strictly prohibited.

To the fullest extent permitted at law, we are providing this web site and its contents on an “as is” basis and make no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via this web site is accurate, complete or current.

The same applies for all content or websites that are referred to via hyperlink. We are not responsible for the content of any of these links. Information on prices and availability is subject to change without notice.

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